FREQUENTLY ASKED QUESTIONS:
How to place an order?
To place an order, please send an email with a question about the selected machine specifying the type, model and required parameters. We recommend using the contact form below.
How does the payment for the machine look like?
The amount to be paid via bank transfer will be agreed depending on the availability of the machine and will be included in the offer prepared by us individually.
What does the price of the machine include?
The price includes the cost of the machine along with additional services specified in the offer depending on the value of the machine (e.g. delivery, service after purchase).
How can you finance the purchase of the machine?
We offer assistance in obtaining favorable leasing conditions in EFL Leasing and Santander Leasing,
Can I see a previously selected machine?
Each time we recommend looking at the selected machine before buying in order to thoroughly get acquainted with its operation and check whether it meets your expectations. We have some of the machines presented on our website in our warehouse. If you want to see a machine that we do not have in stock, and which was previously purchased by another customer, the ability to see the machine will depend on the consent of its owner.
How long will I wait for the machine to be installed? How long will it take to install the machine?
How will I know how to operate the machine? Will the machine be accompanied by a user manual?
We attach the DTR user manual to every purchased machine. After installing the machine, we perform initial training of service employees in the client's company. For the simplest machines, training takes place in our warehouse.